Picqer

Integrate Picqer with 2800+ apps and services

Supercharge your Picqer support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Shopify, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support team's efficiency.

Explore Triggers and Actions

New Event Instant
Trigger new event when Picqer sends a webhook matched with selected event. [See the documentation](https://picqer.com/en/api/webhooks)
Add Comment To Order
Add a comment to an order in Picqer. [See the documentation](https://picqer.com/en/api/comments#adding-comments-to-an-order)
Add Comment To Return
Add a comment to a return in Picqer. [See the documentation](https://picqer.com/en/api/comments#add-a-comment-to-an-return)
Create Picqer Order
Create a new order in Picqer. [See the documentation](https://picqer.com/en/api/orders)
Get Picqer Order
Get an order in Picqer. [See the documentation](https://picqer.com/en/api/orders#get-single-order)
Get Customer
Get a customer in Picqer. [See the documentation](https://picqer.com/en/api/customers#get-single-customer)
Get Status Per Order Line
Get the status per order line in Picqer. [See the documentation](https://picqer.com/en/api/orders#get-status-per-order-line)
Get Picklist
Get a picklist in Picqer. [See the documentation](https://picqer.com/en/api/picklists#h-get-single-picklist)
Search Picqer Orders
Search for orders in Picqer. [See the documentation](https://picqer.com/en/api/orders#get-all-orders)
Update Picqer Order
Update an order in Picqer. [See the documentation](https://picqer.com/en/api/orders#update)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Picqer

Picqer streamlines warehouse operations for online stores, crucial for support teams to ensure seamless order management and timely customer communications.

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Picqer

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Picqer integration in Ayudo?

To use Picqer integration in Ayudo, add the Picqer node to your workflow using your API key. You can create support tickets from Picqer events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Picqer data in support conversations.

Do I need any special permissions or API keys to integrate Picqer with Ayudo?

You'll need an API key from Picqer, which can be found in Picqer's settings under API access. Ensure you have permissions for data sync, order updates, and event triggers. Admin access may be required. Ensure your credentials have access to order and customer data for full support automation capabilities.

Can I combine Picqer with other apps in Ayudo workflows?

Yes! Picqer works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Picqer event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for Picqer integrations with Ayudo?

Common use cases include auto-creating support tickets from Picqer events, syncing customer data between Picqer and support tools, triggering AI agent responses based on Picqer activities, sending proactive support messages via voice/text agents, and updating Picqer records after support conversations.

How does Ayudo's pricing model benefit me when integrating Picqer?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Picqer automation cost-effective as your support volume scales.

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