Plaid

Integrate Plaid with 2800+ apps and services

Supercharge your Plaid support workflows with Ayudo's AI-powered agents. Connect Plaid with Slack, Zendesk, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Accounts Available (Instant)
Trigger new event when there are new accounts available at the Financial Institution. [See the documentation](https://plaid.com/docs/api/webhooks/).
New Event (Instant)
Trigger new event when there are changes to Plaid Items or the status of asynchronous processes. [See the documentation](https://plaid.com/docs/api/webhooks/).
Sync Updates Available (Instant)
Trigger new event when there are new updates available for a connected account. [See the documentation](https://plaid.com/docs/api/webhooks/).
Create Access Token
Exchange a Link `public_token` for an API `access_token`. [See the documentation](https://plaid.com/docs/api/items/#itempublic_tokenexchange).
Create Sandbox Public Token
Creates a valid `public_token` for an arbitrary institution ID, initial products, and test credentials. [See the documentation](https://plaid.com/docs/api/sandbox/#sandboxpublic_tokencreate).
Create User
Creates a user ID and token to be used with Plaid Check, Income, or Multi-Item Link flow. [See the documentation](https://plaid.com/docs/api/users/#usercreate).
Get Transactions
Retrieves user-authorized transaction data for a specified date range. [See the documentation](https://plaid.com/docs/api/products/transactions/#transactionsget)
Get Real-Time Balance
Get the real-time balance for each of an Item's accounts. [See the documentation](https://plaid.com/docs/api/products/balance/#accountsbalanceget).

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Plaid

Plaid connects users' bank accounts, enabling support teams to access financial data instantly, streamlining customer communication and service delivery.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Plaid integration in Ayudo?

To use Plaid integration in Ayudo, add the Plaid node to your workflow. Authenticate using Plaid's API key. You can create support tickets from Plaid events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Plaid data in support conversations.

Do I need any special permissions or API keys to integrate Plaid with Ayudo?

You will need an API key from Plaid, accessible in Plaid's settings under API management. Ensure you have permissions for transactions and identity data. Admin access may be required. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Plaid with other apps in Ayudo workflows?

Yes! Plaid works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Plaid event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support operations.

What are some common use cases for Plaid integrations with Ayudo?

Common use cases include auto-creating support tickets from Plaid events, syncing customer data between Plaid and support tools, triggering AI agent responses based on Plaid activities, sending proactive support messages via voice/text agents, and updating Plaid records after support conversations.

How does Ayudo's pricing model benefit me when integrating Plaid?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Plaid automation cost-effective as your support volume scales.

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