To use Plecto integration in Ayudo, add the Plecto node to your workflow. Authenticate using your API key from Plecto's settings. You can create support tickets from Plecto events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Plecto data in support conversations.

You will need your Plecto API key, accessible in Plecto's settings. Ensure your permissions include access to data visualization and event management. Admin access may be required to grant full permissions. Ensure your credentials have access to real-time data and customer engagement metrics for full support automation capabilities.

Yes! Plecto works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Plecto event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance your support capabilities by integrating data and communication tools.

Common use cases include auto-creating support tickets from Plecto events, syncing customer data between Plecto and support tools, triggering AI agent responses based on Plecto activities, sending proactive support messages via voice/text agents, and updating Plecto records after support conversations. These actions streamline support processes and enhance customer interactions.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Plecto automation cost-effective as your support volume scales.