To use Productlane integration in Ayudo, add the Productlane node to your workflow. Authenticate using your API key available in Productlane's settings. With this integration, you can create support tickets from Productlane events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Productlane data in support conversations.

You will need an API key from Productlane, which can be found in your Productlane account settings. Ensure your credentials have permissions to access customer data and event triggers. Admin access is required for full integration capabilities. Ensure your credentials have access to customer event data for full support automation capabilities.

Yes! Productlane works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Productlane event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Use cases include auto-creating support tickets from Productlane events, syncing customer data between Productlane and support tools, triggering AI agent responses based on Productlane activities, sending proactive support messages via voice/text agents, and updating Productlane records after support conversations. These actions streamline support processes.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent, not per automation or ticket volume, allowing unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Productlane automation cost-effective as your support volume scales, emphasizing scalability for support teams.