To use Project Broadcast integration in Ayudo, add the Project Broadcast node to your workflow. Authenticate using an API key available in your Project Broadcast settings. Perform actions like creating support tickets from Project Broadcast events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Project Broadcast data in support conversations.

You'll need an API key found in Project Broadcast's settings. Ensure you have permissions for data access and event monitoring. Admin access is usually required. Your credentials should allow access to customer and communication data for full support automation capabilities.

Yes! Project Broadcast works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Project Broadcast event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Project Broadcast events, syncing customer data between Project Broadcast and support tools, triggering AI agent responses based on Project Broadcast activities, sending proactive support messages via voice/text agents, and updating Project Broadcast records after support conversations. Each action is designed to streamline and enhance support workflows.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations without additional costs, making Project Broadcast automation cost-effective as your support volume scales.