To use Qualetics integration in Ayudo, add the Qualetics node to your workflow. Authenticate using an API key from Qualetics. Set up actions like creating support tickets from Qualetics events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Qualetics data in support conversations.

You'll need an API key, available in Qualetics's settings under 'API Access'. Ensure your credentials have permissions for event access, data sync, and message sending. Admin access is required to configure these settings. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Yes! Qualetics works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Qualetics event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance customer service efficiency.

Common use cases include auto-creating support tickets from Qualetics events, syncing customer data between Qualetics and support tools, triggering AI agent responses based on Qualetics activities, sending proactive support messages via voice/text agents, and updating Qualetics records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Qualetics automation cost-effective as your support volume scales.