Ragie

Integrate Ragie with 2800+ apps and services

Supercharge your Ragie support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

New Ragie Connection Created
Trigger new event whenever a new connection is created in Ragie. [See the documentation](https://docs.ragie.ai/reference/list_connections_connections_get)
New Ragie Document Created
Trigger new event whenever a new document is created in Ragie. [See the documentation](https://docs.ragie.ai/reference/listdocuments)
Create Document
Creates a new document in Ragie. [See the documentation](https://docs.ragie.ai/reference/createdocument)
Update Document File
Updates an existing document file in Ragie. [See the documentation](https://docs.ragie.ai/reference/updatedocumentfile).

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Ragie

Ragie is a fully managed RAG-as-a-Service for developers, enhancing customer support operations with streamlined communication and efficient service delivery.

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Ragie

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Ragie integration in Ayudo?

To use Ragie integration in Ayudo, add the Ragie node to your workflow. Authenticate using API keys from Ragie's settings. Specific support actions include creating support tickets from Ragie events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Ragie data in support conversations.

Do I need any special permissions or API keys to integrate Ragie with Ayudo?

You'll need an API key, available in Ragie's settings under 'API Access'. Ensure permissions for creating support tickets, data syncing, and sending automated responses. Admin access may be required for full integration. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Can I combine Ragie with other apps in Ayudo workflows?

Yes! Ragie works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Ragie event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a support-centric workflow.

What are some common use cases for Ragie integrations with Ayudo?

Common use cases include auto-creating support tickets from Ragie events, syncing customer data between Ragie and support tools, triggering AI agent responses based on Ragie activities, sending proactive support messages via voice/text agents, and updating Ragie records after support conversations.

How does Ayudo's pricing model benefit me when integrating Ragie?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Ragie automation cost-effective as your support volume scales.

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