Supercharge your Raven Tools support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Intercom, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support team's efficiency and effectiveness.
Raven Tools is essential for support teams, offering streamlined link management that enhances customer service operations through organized data handling and proactive communication.
To use Raven Tools integration in Ayudo, add the Raven Tools node to your workflow. Authenticate using an API key available in Raven Tools settings. You can create support tickets from Raven Tools events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Raven Tools data in support conversations.
You'll need an API key from Raven Tools, which you can find under 'API Settings' in your account. Ensure permissions include access to link management and campaign data. Admin access may be required to grant these permissions. Ensure your credentials have access to link management for full support automation capabilities.
Yes! Raven Tools works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Raven Tools event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring comprehensive support management.
Common use cases include auto-creating support tickets from Raven Tools events, syncing customer data between Raven Tools and support tools, triggering AI agent responses based on Raven Tools activities, sending proactive support messages via voice/text agents, and updating Raven Tools records after support conversations, all tailored to enhance your support operations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Raven Tools automation cost-effective as your support volume scales.
