To use Refersion integration in Ayudo, add the Refersion node to your workflow. Authenticate using an API key available in your Refersion account settings. You can create support tickets from Refersion events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Refersion data in support conversations.

You need an API key from Refersion, accessible in the account settings under API. Ensure permissions for accessing event data, customer information, and affiliate records are granted. Admin access might be required to configure these settings. Ensure your credentials have access to customer and event data for full support automation capabilities.

Yes! Refersion works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Refersion event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing customer interactions and response times.

Common use cases include auto-creating support tickets from Refersion events, syncing customer data between Refersion and support tools, triggering AI agent responses based on Refersion activities, sending proactive support messages via voice/text agents, and updating Refersion records after support conversations. Each use case is designed to streamline support operations effectively.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Refersion automation cost-effective as your support volume scales, enhancing support team scalability.