Relevance AI

Integrate Relevance AI with 2800+ apps and services

Supercharge your Relevance AI support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses tailored to your support needs.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Run Tool
Executes a specific tool within Relevance AI and waits for a response for up to 60 seconds. [See the documentation](https://relevanceai.com/docs/build-custom-tools/create-a-tool)
Send Message to Agent
Sends a message directly to an agent in Relevance AI. This action doesn't wait for an agent response.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Relevance AI

Relevance AI empowers support teams to swiftly deploy AI apps, enhancing customer communication and service operations.

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Relevance AI

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Relevance AI integration in Ayudo?

To use Relevance AI integration in Ayudo, add the Relevance AI node to your workflow. Authenticate via API key from your Relevance AI account. You can create support tickets from Relevance AI events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Relevance AI data in support conversations.

Do I need any special permissions or API keys to integrate Relevance AI with Ayudo?

Integration requires an API key from Relevance AI, found in the settings under 'API Access'. Ensure your key has permissions for data sync, event creation, and AI agent interaction. Admin access is recommended. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Can I combine Relevance AI with other apps in Ayudo workflows?

Yes! Relevance AI works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Relevance AI event occurs → create a Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows enhance your support team's efficiency and responsiveness.

What are some common use cases for Relevance AI integrations with Ayudo?

Common use cases include auto-creating support tickets from Relevance AI events, syncing customer data between Relevance AI and support tools, triggering AI agent responses based on Relevance AI activities, sending proactive support messages via voice/text agents, and updating Relevance AI records after support conversations.

How does Ayudo's pricing model benefit me when integrating Relevance AI?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Relevance AI automation cost-effective as your support volume scales.

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