Retriever

Integrate Retriever with 2800+ apps and services

Supercharge your Retriever support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Device Return Order
Triggers when a new device return order is created. [See the documentation](https://app.helloretriever.com/api/v1/docs/#tag/Device-Return-Orders/operation/List%20Orders)
Create Device Return
Creates a device return order. [See the documentation](https://app.helloretriever.com/api/v1/docs/#tag/Device-Return-Orders/operation/Submit%20Order)
Get Order
Fetches a single device return order. [See the documentation](https://app.helloretriever.com/api/v1/docs/#tag/Device-Return-Orders/operation/Get%20Order%20Details)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Retriever

Retriever simplifies returns for employee offboarding and upgrades, enhancing support teams' efficiency in managing customer communication and service delivery.

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Retriever

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Retriever integration in Ayudo?

To use Retriever integration in Ayudo, add the Retriever node to your workflow. Authenticate using your API key found in Retriever's settings. You can create support tickets from Retriever events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Retriever data in support conversations.

Do I need any special permissions or API keys to integrate Retriever with Ayudo?

You will need an API key, which can be found in Retriever's account settings. Ensure you have permissions to access customer data and manage return processes. Admin access may be required to set up these integrations. Ensure your credentials have access to customer data for full support automation capabilities.

Can I combine Retriever with other apps in Ayudo workflows?

Yes! Retriever works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Retriever event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures efficient customer service workflows.

What are some common use cases for Retriever integrations with Ayudo?

Common use cases include auto-creating support tickets from Retriever events, syncing customer data between Retriever and support tools, triggering AI agent responses based on Retriever activities, sending proactive support messages via voice/text agents, and updating Retriever records after support conversations.

How does Ayudo's pricing model benefit me when integrating Retriever?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Retriever automation cost-effective as your support volume scales.

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