Supercharge your Semgrep support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses.
Semgrep is a fast, open-source tool that enhances software security, critical for customer support teams to ensure reliable service delivery.
To use Semgrep integration in Ayudo, add the Semgrep node to your workflow. Authenticate using an API key from Semgrep's settings. You can create support tickets from Semgrep events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Semgrep data in support conversations.
Yes, you need an API key from Semgrep, available in the settings under API Access. Ensure your key has permissions to access event data and customer profiles. Admin access is required to set up integrations. Ensure your credentials have access to Semgrep's analysis results for full support automation capabilities.
Yes! Semgrep works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Semgrep event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support efficiency and customer satisfaction.
Common use cases include auto-creating support tickets from Semgrep events, syncing customer data between Semgrep and support tools, triggering AI agent responses based on Semgrep activities, sending proactive support messages via voice/text agents, and updating Semgrep records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Semgrep automation cost-effective as your support volume scales.
