Supercharge your SFTP (password-based auth) support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Gmail, and Salesforce. Resolve tickets faster, automate customer conversations, and deliver instant responses.
SFTP (password-based auth) facilitates secure file transfers, crucial for support teams managing customer data, enhancing communication, and ensuring seamless service delivery.
To use SFTP (password-based auth) integration in Ayudo, add the SFTP (password-based auth) node to your workflow. Authenticate using your username and password. You can create support tickets from SFTP events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SFTP data in support conversations.
You'll need your SFTP username and password, which can be found in your SFTP server settings. Ensure you have read and write permissions to access necessary files and directories. Admin access may be required to configure these permissions. Ensure your credentials have access to relevant files for full support automation capabilities.
Yes! SFTP (password-based auth) works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SFTP event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This creates a cohesive support workflow, enhancing response times and customer satisfaction.
Common use cases include auto-creating support tickets from SFTP events, syncing customer data between SFTP and support tools, triggering AI agent responses based on SFTP activities, sending proactive support messages via voice/text agents, and updating SFTP records after support conversations. Each action improves efficiency and customer service delivery.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes SFTP automation cost-effective as your support volume scales, enhancing team scalability.
