Sherpa

Integrate Sherpa with 2800+ apps and services

Supercharge your Sherpa support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations. Deliver instant responses with AI-driven support solutions.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Sherpa

Sherpa helps support teams understand travel entry requirements, enhancing customer communication and service delivery in the travel sector.

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Sherpa

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Frequently asked questions

How can I set up Sherpa integration in Ayudo?

To use Sherpa integration in Ayudo, add the Sherpa node to your workflow using OAuth authentication. You can create support tickets from Sherpa events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Sherpa data in support conversations.

Do I need any special permissions or API keys to integrate Sherpa with Ayudo?

You will need OAuth tokens, which can be found in Sherpa's settings under API access. Ensure you have permissions for accessing user data, events, and notifications. Admin access might be required. Ensure your credentials have access to Sherpa events for full support automation capabilities.

Can I combine Sherpa with other apps in Ayudo workflows?

Yes! Sherpa works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Sherpa event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

What are some common use cases for Sherpa integrations with Ayudo?

Common use cases include auto-creating support tickets from Sherpa events, syncing customer data between Sherpa and support tools, triggering AI agent responses based on Sherpa activities, sending proactive support messages via voice/text agents, and updating Sherpa records after support conversations.

How does Ayudo's pricing model benefit me when integrating Sherpa?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Sherpa automation cost-effective as your support volume scales.

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