To use shipcloud integration in Ayudo, add the shipcloud node to your workflow. Authenticate using your API key and enable actions like creating support tickets from shipcloud events, syncing customer data, and triggering AI agent conversations. Once connected, your AI agents can automatically handle shipcloud data in support conversations.

Yes, you will need your shipcloud API key, which is available in your shipcloud account settings. Ensure permissions include access to shipping events and customer data. Admin access may be required to modify settings. Ensure your credentials have access to shipping and customer data for full support automation capabilities.

Yes! shipcloud works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value shipcloud event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency, focusing on customer service interaction.

Common use cases include auto-creating support tickets from shipcloud events, syncing customer data between shipcloud and support tools, triggering AI agent responses based on shipcloud activities, sending proactive support messages via voice/text agents, and updating shipcloud records after support conversations. Each workflow is designed to enhance support efficiency.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making shipcloud automation cost-effective as your support volume scales.