Shoprocket

Integrate Shoprocket with 2800+ apps and services

Supercharge your Shoprocket support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Shopify, and Slack to resolve tickets faster and deliver instant responses. Streamline customer interactions with AI-driven support solutions.

Explore Triggers and Actions

New Customer (Instant)
Trigger new event when a customer is created.
New Order (Instant)
Trigger new event when a new order is placed.
New Product (Instant)
Trigger new event when a product is created.
Create Customer
Creates a new customer in Shoprocket. [See the documentation](https://docs.shoprocket.io/#72180ccd-3b7d-4597-9f1e-f669397555e7)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Shoprocket

Shoprocket enables seamless selling across websites and social media, crucial for support teams to enhance customer communication and streamline service delivery.

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Shoprocket
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Shoprocket

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Shoprocket integration in Ayudo?

To use Shoprocket integration in Ayudo, add the Shoprocket node to your workflow and authenticate using your API key. You can create support tickets from Shoprocket events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Shoprocket data in support conversations.

Do I need any special permissions or API keys to integrate Shoprocket with Ayudo?

You'll need a Shoprocket API key, found in your Shoprocket account settings. Ensure your API key grants access to necessary data and events. Admin access is typically required to manage integrations. Ensure your credentials have access to customer and order data for full support automation capabilities.

Can I combine Shoprocket with other apps in Ayudo workflows?

Yes! Shoprocket works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Shoprocket event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for Shoprocket integrations with Ayudo?

Common use cases include auto-creating support tickets from Shoprocket events, syncing customer data between Shoprocket and support tools, triggering AI agent responses based on Shoprocket activities, sending proactive support messages via voice/text agents, and updating Shoprocket records after support conversations.

How does Ayudo's pricing model benefit me when integrating Shoprocket?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes Shoprocket automation cost-effective as your support volume scales, enhancing team scalability.

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