Supercharge your Shopwaive support workflows with Ayudo's AI-powered agents. Connect with Shopify, Zendesk, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Shopwaive streamlines checkout, store credit, and gift card management, enhancing the efficiency of customer support teams in eCommerce.
To use Shopwaive integration in Ayudo, add the Shopwaive node to your workflow. Authenticate using an API key. You can create support tickets from Shopwaive events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Shopwaive data in support conversations.
You will need an API key, found in Shopwaive's settings under 'API Access'. Ensure permissions include 'read and write' for customer data and orders. Admin access is required. Ensure your credentials have access to customer and order data for full support automation capabilities.
Yes! Shopwaive works seamlessly with Zendesk, Slack, Freshdesk, and Shopify. For example, when a high-value Shopwaive event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.
Common use cases include auto-creating support tickets from Shopwaive events, syncing customer data between Shopwaive and support tools, triggering AI agent responses based on Shopwaive activities, sending proactive support messages via voice/text agents, and updating Shopwaive records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Shopwaive automation cost-effective as your support volume scales.
