Shotstack

Integrate Shotstack with 2800+ apps and services

Supercharge your Shotstack support workflows with Ayudo's AI-powered agents. Connect Shotstack with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

Asset Uploaded
Trigger when a new media asset has been uploaded to the Shotstack API. [See the documentation here](https://shotstack.io/docs/api/?shell#list-sources).
Create Timeline
Generate a timeline with layers and assets for a new video project. [See the documentation here](https://github.com/shotstack/shotstack-sdk-node#timeline).
Start Render
Initiate rendering of a video using a timeline created in Shotstack API. [See the documentation here](https://shotstack.io/docs/api/?shell#render-asset).
Upload Asset
Add media assets like images, audio, or video to the Shotstack API for use in video projects. [See the documentation here](https://shotstack.io/docs/api/?shell#fetch-source).

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Shotstack

Shotstack revolutionizes video creation for support teams, streamlining service delivery and enhancing customer communication with dynamic video content.

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Shotstack

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Shotstack integration in Ayudo?

To use Shotstack integration in Ayudo, add the Shotstack node to your workflow. Authenticate using your API key from Shotstack. You can create support tickets from Shotstack events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Shotstack data in support conversations.

Do I need any special permissions or API keys to integrate Shotstack with Ayudo?

You'll need an API key from Shotstack, found in Shotstack's settings under API. Ensure permissions for reading events, creating tickets, and accessing video assets. Admin access may be required. Ensure your credentials have access to Shotstack's video resources for full support automation capabilities.

Can I combine Shotstack with other apps in Ayudo workflows?

Yes! Shotstack works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Shotstack event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures support-centric, multi-step workflows.

What are some common use cases for Shotstack integrations with Ayudo?

Auto-create support tickets from Shotstack events, sync customer data between Shotstack and support tools, trigger AI agent responses based on Shotstack activities, send proactive support messages via voice/text agents, and update Shotstack records after support conversations.

How does Ayudo's pricing model benefit me when integrating Shotstack?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes Shotstack automation cost-effective as your support volume scales, enhancing support team scalability.

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