Supercharge your SimpleKPI support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses with ease.
SimpleKPI offers customer support teams a streamlined way to manage and analyze key performance indicators, enhancing service delivery and communication.
To use SimpleKPI integration in Ayudo, add the SimpleKPI node to your workflow. Authenticate using your SimpleKPI API key. You can create support tickets from SimpleKPI events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SimpleKPI data in support conversations.
You will need an API key from SimpleKPI, which can be found in your account settings. Ensure you have permissions to access KPI data and create tickets. Admin access may be required. Ensure your credentials have access to key performance data for full support automation capabilities.
Yes! SimpleKPI works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SimpleKPI event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows keep your support processes efficient and responsive.
Common use cases include auto-creating support tickets from SimpleKPI events, syncing customer data between SimpleKPI and support tools, triggering AI agent responses based on KPI activities, sending proactive support messages via voice/text agents, and updating SimpleKPI records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes SimpleKPI automation cost-effective as your support volume scales.
