Supercharge your Spider support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Spider is a cutting-edge web crawler designed to enhance customer support by efficiently gathering data for AI-driven service delivery.
To use Spider integration in Ayudo, add the Spider node to your workflow. Authenticate via API key from Spider's settings. You can create support tickets from Spider events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Spider data in support conversations.
You will need an API key obtainable in Spider's settings. Ensure permissions for accessing data collection and management features are enabled. Admin access may be required to configure full functionality. Ensure your credentials have access to customer data resources for full support automation capabilities.
Yes! Spider works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Spider event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from Spider events, syncing customer data between Spider and support tools, triggering AI agent responses based on Spider activities, sending proactive support messages via voice/text agents, and updating Spider records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Spider automation cost-effective as your support volume scales.
