To use Splunk integration in Ayudo, add the Splunk node to your workflow. Authenticate using your API key obtained from Splunk's settings. You can create support tickets from Splunk events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Splunk data in support conversations.

You will need an API key from Splunk, accessible in the API section of your Splunk settings. Ensure permissions include 'read' and 'write' access to Splunk data. Admin access might be required to configure these settings. Ensure your credentials have access to customer support resources for full support automation capabilities.

Yes! Splunk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Splunk event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support capabilities.

Common use cases include auto-creating support tickets from Splunk events, syncing customer data between Splunk and support tools, triggering AI agent responses based on Splunk activities, sending proactive support messages via voice/text agents, and updating Splunk records after support conversations. Each use case optimizes support interactions.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Splunk automation cost-effective as your support volume scales.