To use Spondyr integration in Ayudo, add the Spondyr node to your workflow using your API key for authentication. You can create support tickets from Spondyr events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Spondyr data in support conversations.

You need an API key from Spondyr, found in the API settings section. Ensure permissions for template management and correspondence access are enabled. Admin access may be required to configure these settings. Ensure your credentials have access to template and distribution resources for full support automation capabilities.

Yes! Spondyr works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Spondyr event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing your support operations through integrated multi-step processes.

Common use cases include auto-creating support tickets from Spondyr events, syncing customer data between Spondyr and support tools, triggering AI agent responses based on Spondyr activities, sending proactive support messages via voice or text agents, and updating Spondyr records after support conversations. Each use case is designed to optimize support workflow efficiency.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Spondyr automation cost-effective as your support volume scales.