Summit

Integrate Summit with 2800+ apps and services

Supercharge your Summit support workflows with Ayudo's AI-powered agents by connecting to Zendesk, Salesforce, and Slack. Resolve tickets faster, automate customer conversations, and deliver instant responses with seamless support workflow integration.

Explore Triggers and Actions

New Model Added
Trigger new event when a new model is added to your organization in Summit. [See the documentation](https://summit.readme.io/reference/apps)
List Models
Returns a list of models from Summit. [See the documentation](https://summit.readme.io/reference/apps)
Run Model
Executes a model within Summit and captures the response fields. [See the documentation](https://summit.readme.io/reference/model-api)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Summit

Summit provides triggers, actions, and models to enhance support operations by extending capabilities within your favorite platforms.

Similar integrations
No items found.
Connect
Summit
with your compnay's tech stack and create automation workflows

Summit

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Summit integration in Ayudo?

To use Summit integration in Ayudo, add the Summit node to your workflow and authenticate using your Summit API key. You can create support tickets from Summit events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Summit data in support conversations.

Do I need any special permissions or API keys to integrate Summit with Ayudo?

You'll need your Summit API key, found in Summit's settings under API access. Ensure your credentials have permissions for triggers, actions, and data read/write capabilities. Admin access might be required. Ensure your credentials have access to customer data and events for full support automation capabilities.

Can I combine Summit with other apps in Ayudo workflows?

Yes! Summit works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Summit event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support interactions and team responsiveness.

What are some common use cases for Summit integrations with Ayudo?

Common use cases include auto-creating support tickets from Summit events, syncing customer data between Summit and support tools, triggering AI agent responses based on Summit activities, sending proactive support messages via voice/text agents, and updating Summit records after support conversations.

How does Ayudo's pricing model benefit me when integrating Summit?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Summit automation cost-effective as your support volume scales.

Built by folks who built