SumUp

Integrate SumUp with 2800+ apps and services

Supercharge your SumUp support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Slack, or Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses efficiently.

Explore Triggers and Actions

New Transaction
Trigger new event when a new transaction is posted in SumUp. [See the documenation](https://developer.sumup.com/api/transactions/list-detailed)
List Transactions
Lists detailed history of all transactions associated with the merchant profile. [See the documenation](https://developer.sumup.com/api/transactions/list-detailed)
Get Merchant Profile
Retrieves merchant profile data. [See the documenation](https://developer.sumup.com/api/merchant/get-merchant-profile)
Retrieve DBA
Retrieves Doing Business As profile. [See the documenation](https://developer.sumup.com/api/merchant/get-doing-business-as)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SumUp

SumUp is essential for support teams, enabling quick card payments and enhancing customer service efficiency with real-time transaction handling.

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SumUp

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SumUp integration in Ayudo?

To use SumUp integration in Ayudo, add the SumUp node to your workflow. Authenticate using OAuth credentials. You can create support tickets from SumUp events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SumUp data in support conversations.

Do I need any special permissions or API keys to integrate SumUp with Ayudo?

You'll need OAuth credentials available in SumUp's settings. Ensure you have permissions for transaction and customer data access. Admin access may be required. Ensure your credentials have access to transaction history and customer details for full support automation capabilities.

Can I combine SumUp with other apps in Ayudo workflows?

Yes! SumUp works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SumUp event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

What are some common use cases for SumUp integrations with Ayudo?

Common use cases include auto-creating support tickets from SumUp events, syncing customer data between SumUp and support tools, triggering AI agent responses based on SumUp activities, sending proactive support messages via voice/text agents, and updating SumUp records after support conversations.

How does Ayudo's pricing model benefit me when integrating SumUp?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SumUp automation cost-effective as your support volume scales.

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