To use Swell integration in Ayudo, add the Swell node to your workflow and authenticate using your API key. You can create support tickets from Swell events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Swell data in support conversations.

You'll need an API key from Swell, accessible in Swell's settings under API management. Ensure your credentials have permissions for customer data access and order management. Admin access may be required to obtain these credentials. Ensure your credentials have access to Swell's order and customer data for full support automation capabilities.

Yes! Swell works seamlessly with Zendesk, Intercom, Slack, Gmail, and Shopify. For example, when a high-value Swell event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient and responsive customer support.

Common use cases include auto-creating support tickets from Swell events, syncing customer data between Swell and support tools, triggering AI agent responses based on Swell activities, sending proactive support messages via voice/text agents, and updating Swell records after support conversations. Each use case enhances your support team's responsiveness and efficiency.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per ticket or conversation volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Swell automation cost-effective as your support volume scales.