To use Swiftype integration in Ayudo, add the Swiftype node to your workflow. Authenticate using your API key from Swiftype's settings. You can create support tickets from Swiftype events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Swiftype data in support conversations.

You need an API key, found in Swiftype's settings. Ensure your credentials have permissions to access search data, create events, and modify records. Admin access might be required for setup. Ensure your credentials have access to search and indexing data for full support automation capabilities.

Yes! Swiftype works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Swiftype event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures timely and efficient customer support management.

Common use cases include auto-creating support tickets from Swiftype events, syncing customer data between Swiftype and support tools, triggering AI agent responses based on Swiftype activities, sending proactive support messages via voice/text agents, and updating Swiftype records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Swiftype automation cost-effective as your support volume scales, emphasizing support team scalability.