To use Templated integration in Ayudo, add the Templated node to your workflow. Authenticate using your API key. You can create support tickets from Templated events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Templated data in support conversations.

You'll need an API key from Templated, which can be found in the settings under API Credentials. Ensure you have permissions to access customer data, support ticket creation, and document generation. Admin access is required to manage these settings. Ensure your credentials have access to customer data and support ticket management for full support automation capabilities.

Yes! Templated works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Templated event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations, not just automate tasks.

Common use cases include auto-creating support tickets from Templated events, syncing customer data between Templated and support tools, triggering AI agent responses based on Templated activities, sending proactive support messages via voice/text agents, and updating Templated records after support conversations. Each action is designed to streamline support processes efficiently.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Templated automation cost-effective as your support volume scales.