The Magic Drip Integration for Support Teams

Explore Triggers and Actions

New Template Created

Trigger new event when a template is created. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/get-v1templates)

New Campaign Created

Trigger new event when a campaign is created. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/get-v1campaign)

Add Lead to Campaign

Add a lead to a campaign. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/post-v1campaignleads)

List Campaigns

Retrieve all available campaigns. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/get-v1campaign)

List Templates

Retrieve all available templates. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/get-v1templates)

Mark Campaign Active or Inactive

Marks a campaign as active or inactive. [See the documentation](https://docs.themagicdrip.com/api-reference/endpoint/post-v1campaign-active)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up The Magic Drip integration in Ayudo?

To use The Magic Drip integration in Ayudo, add the The Magic Drip node to your workflow. Authenticate using an API key from The Magic Drip settings. You can create support tickets from The Magic Drip events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle The Magic Drip data in support conversations.

Do I need any special permissions or API keys to integrate The Magic Drip with Ayudo?

You will need an API key, which can be found in The Magic Drip's settings. Ensure you have permissions to manage events and access customer data. Admin access may be required to configure these settings. Ensure your credentials have access to The Magic Drip events for full support automation capabilities.

Can I combine The Magic Drip with other apps in Ayudo workflows?

Yes! The Magic Drip works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value The Magic Drip event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for The Magic Drip integrations with Ayudo?

Common use cases include auto-creating support tickets from The Magic Drip events, syncing customer data between The Magic Drip and support tools, triggering AI agent responses based on The Magic Drip activities, sending proactive support messages via voice/text agents, and updating The Magic Drip records after support conversations.

How does Ayudo's pricing model benefit me when integrating The Magic Drip?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes The Magic Drip automation cost-effective as your support volume scales.

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About The Magic Drip

The Magic Drip

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