Supercharge your TheHive support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations with ease.
TheHive is a vital case management platform for support teams, enhancing efficiency in handling customer service incidents and communications.
To use TheHive integration in Ayudo, add the TheHive node to your workflow. Authenticate using an API key. You can create support tickets from TheHive events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TheHive data in support conversations.
You will need an API key from TheHive, available in its settings under API Access. Ensure you have permissions for creating and managing cases, reading events, and accessing related data. Admin access may be required. Ensure your credentials have access to case management resources for full support automation capabilities.
Yes! TheHive works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value TheHive event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.
Common use cases include auto-creating support tickets from TheHive events, syncing customer data between TheHive and support tools, triggering AI agent responses based on TheHive activities, sending proactive support messages via voice/text agents, and updating TheHive records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes TheHive automation cost-effective as your support volume scales, allowing your team to handle more conversations without additional costs.
