To use Tiledesk integration in Ayudo, add the Tiledesk node to your workflow and authenticate using an API key. You can create support tickets from Tiledesk events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Tiledesk data in support conversations.

You will need an API key from Tiledesk, which can be found in Tiledesk's settings under API Management. Ensure you have permissions to access support tickets, chat history, and customer data. Admin access may be required to manage these settings. Ensure your credentials have access to customer data and conversation records for full support automation capabilities.

Yes! Tiledesk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Tiledesk event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Common use cases include auto-creating support tickets from Tiledesk events, syncing customer data between Tiledesk and support tools, triggering AI agent responses based on Tiledesk activities, sending proactive support messages via voice/text agents, and updating Tiledesk records after support conversations. Each use case enhances efficiency in support workflows.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes Tiledesk automation cost-effective as your support volume scales.