To use Token Metrics integration in Ayudo, add the Token Metrics node to your workflow. Authenticate using an API key available in your Token Metrics account settings. Set up actions like creating support tickets from Token Metrics events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Token Metrics data in support conversations.

Yes, you need an API key from Token Metrics, which can be found in the account settings under 'API Access'. Ensure your key has permissions to access event data, customer information, and account analytics. Admin access is required. Ensure your credentials have access to event data for full support automation capabilities.

Yes! Token Metrics works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Token Metrics event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows streamline support processes efficiently.

Common use cases include auto-creating support tickets from Token Metrics events, syncing customer data between Token Metrics and support tools, triggering AI agent responses based on Token Metrics activities, sending proactive support messages via voice/text agents, and updating Token Metrics records after support conversations. Each action enhances support operations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Token Metrics automation cost-effective as your support volume scales, ensuring support team scalability.