Tolstoy

Integrate Tolstoy with 2800+ apps and services

Supercharge your Tolstoy support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations. Deliver instant responses and enhance your support efficiency.

Explore Triggers and Actions

New Lead (Instant)
Trigger new event on each new lead.
New Response (Instant)
Trigger new event on each new response.
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Tolstoy

Tolstoy enables support teams to deliver engaging, interactive video conversations, enhancing customer communication and support service delivery.

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Tolstoy
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Tolstoy

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Tolstoy integration in Ayudo?

To use Tolstoy integration in Ayudo, add the Tolstoy node to your workflow. Authenticate using your Tolstoy API key, which is accessible through your Tolstoy account settings. You can create support tickets from Tolstoy events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Tolstoy data in support conversations.

Do I need any special permissions or API keys to integrate Tolstoy with Ayudo?

You will need your Tolstoy API key, available in Tolstoy's settings. Ensure your credentials have permissions to access event data and customer records. Admin access may be required to configure settings properly. Ensure your credentials have access to event data for full support automation capabilities.

Can I combine Tolstoy with other apps in Ayudo workflows?

Yes! Tolstoy works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Tolstoy event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows streamline support processes, enhancing team efficiency.

What are some common use cases for Tolstoy integrations with Ayudo?

Common use cases include auto-creating support tickets from Tolstoy events, syncing customer data between Tolstoy and support tools, triggering AI agent responses based on Tolstoy activities, sending proactive support messages via voice/text agents, and updating Tolstoy records after support conversations.

How does Ayudo's pricing model benefit me when integrating Tolstoy?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Tolstoy automation cost-effective as your support volume scales.

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