To use TrackingTime integration in Ayudo, add the TrackingTime node to your workflow. Authenticate using your API key, available in TrackingTime's account settings. You can create support tickets from TrackingTime events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TrackingTime data in support conversations.

You'll need an API key from TrackingTime, found in the app's settings under 'API Access'. Ensure your credentials allow access to create, update, and read time tracking data. Admin access may be required. Ensure your credentials have access to time entries and task details for full support automation capabilities.

Yes! TrackingTime works seamlessly with Zendesk, Intercom, Slack, Gmail, and Shopify. For example, when a high-value TrackingTime event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support operations.

Common use cases include auto-creating support tickets from TrackingTime events, syncing customer data between TrackingTime and support tools, triggering AI agent responses based on TrackingTime activities, sending proactive support messages via voice/text agents, and updating TrackingTime records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making TrackingTime automation cost-effective as your support volume scales.