Trakt

Integrate Trakt with 2800+ apps and services

Supercharge your Trakt support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations. Deliver instant responses across channels with AI-driven support.

Explore Triggers and Actions

New Show Or Movie Rated
Trigger new event on each new rated show or movie.
New Show Or Movie Watched
Trigger new event on each new watched show or movie.
Add To Watchlist
Add one of more items to watchlist. [See the documentation](https://trakt.docs.apiary.io/#reference/sync/add-to-watchlist/get-watchlist)
Remove From Watchlist
Remove one of more items from watchlist. [See the documentation](https://trakt.docs.apiary.io/#reference/sync/remove-from-watchlist/remove-items-from-watchlist)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Trakt

Trakt tracks your media viewership, helping support teams manage customer queries efficiently. Enhance communication and service delivery by integrating Trakt's insights into your support operations.

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Trakt

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Trakt integration in Ayudo?

To use Trakt integration in Ayudo, add the Trakt node to your workflow. Authenticate using your Trakt API key. You can create support tickets from Trakt events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Trakt data in support conversations.

Do I need any special permissions or API keys to integrate Trakt with Ayudo?

You'll need your Trakt API key, which you can find in Trakt's settings under 'API Access'. Ensure you have permissions to create and manage data, and admin access may be required. Ensure your credentials have access to media records for full support automation capabilities.

Can I combine Trakt with other apps in Ayudo workflows?

Yes! Trakt works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Trakt event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing your customer service capabilities.

What are some common use cases for Trakt integrations with Ayudo?

Common use cases include auto-creating support tickets from Trakt events, syncing customer data between Trakt and support tools, triggering AI agent responses based on Trakt activities, sending proactive support messages via voice/text agents, and updating Trakt records after support conversations. Each action enhances your team's efficiency and customer satisfaction.

How does Ayudo's pricing model benefit me when integrating Trakt?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Trakt automation cost-effective as your support volume scales.

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