To use Tricentis qTest integration in Ayudo, add the Tricentis qTest node to your workflow. Authenticate using your API key found in Tricentis qTest's settings. Enable actions like creating support tickets from Tricentis qTest events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Tricentis qTest data in support conversations.

You'll need an API key from Tricentis qTest, which is available in the API Access section of your account settings. Ensure your credentials have permissions to create, read, and update records and have admin access for full integration capabilities. Ensure your credentials have access to test management data for full support automation capabilities.

Yes! Tricentis qTest works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Tricentis qTest event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency, ensuring timely and informed customer interactions.

Common use cases include auto-creating support tickets from Tricentis qTest events, syncing customer data between Tricentis qTest and support tools, triggering AI agent responses based on Tricentis qTest activities, sending proactive support messages via voice/text agents, and updating Tricentis qTest records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Tricentis qTest automation cost-effective as your support volume scales.