Supercharge your Truss support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Gmail, and Salesforce to resolve tickets faster and automate customer conversations with precision.
Truss simplifies client document requests for support teams, streamlining customer communication and enhancing service delivery efficiency.
To use Truss integration in Ayudo, add the Truss node to your workflow. Authenticate using an API key from your Truss account settings. Enable actions like creating support tickets from Truss events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Truss data in support conversations.
You will need an API key from Truss, obtainable in your account settings. Ensure permissions for document access and event management are enabled. Admin access may be required to manage these settings. Ensure your credentials have access to client document resources for full support automation capabilities.
Yes! Truss works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Truss event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This integration enhances support workflows, providing timely and effective customer service.
Common use cases include auto-creating support tickets from Truss events, syncing customer data between Truss and support tools, triggering AI agent responses based on Truss activities, sending proactive support messages via voice/text agents, and updating Truss records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs, making Truss automation cost-effective as your support volume scales.
