To use Twin integration in Ayudo, add the Twin node to your workflow. Authenticate using your API key, available in Twin's settings. Specific support actions include creating support tickets from Twin events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Twin data in support conversations.

You'll need an API key from Twin, found in the Twin settings under 'API Access'. Ensure your key has permissions for data access and event management. Admin access might be required to retrieve these credentials. Ensure your credentials have access to Twin's support data for full support automation capabilities.

Yes! Twin works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Twin event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Common use cases include auto-creating support tickets from Twin events, syncing customer data between Twin and support tools, triggering AI agent responses based on Twin activities, sending proactive support messages via voice/text agents, and updating Twin records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Twin automation cost-effective as your support volume scales.