To use Uber Direct integration in Ayudo, add the Uber Direct node to your workflow. Authenticate using your API key available in Uber Direct's settings. You can create support tickets from Uber Direct events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Uber Direct data in support conversations.

Yes, you'll need an API key, which can be found in Uber Direct's settings. Ensure you have permissions for event management, customer data access, and delivery status updates. Admin access may be required to configure these settings. Ensure your credentials have access to delivery and customer data for full support automation capabilities.

Yes! Uber Direct works seamlessly with Zendesk, Slack, Gmail, Freshdesk, and Shopify. For example, when a high-value Uber Direct event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and customer satisfaction.

Common use cases include auto-creating support tickets from Uber Direct events, syncing customer data between Uber Direct and Zendesk, triggering AI agent responses based on Uber Direct activities, sending proactive support messages via voice/text agents, and updating Uber Direct records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Uber Direct automation cost-effective as your support volume scales.