Unstructured

Integrate Unstructured with 2800+ apps and services

Supercharge your Unstructured support workflows with Ayudo's AI-powered agents by integrating with Zendesk, Slack, and Salesforce. Resolve tickets faster, automate customer conversations, and deliver instant responses with seamless support integration.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Unstructured

Unstructured is vital for customer support teams, enhancing service delivery by transforming and analyzing data to improve communication and operational efficiency.

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Unstructured

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Unstructured integration in Ayudo?

To use Unstructured integration in Ayudo, add the Unstructured node to your workflow. Authenticate using your Unstructured API key. You can create support tickets from Unstructured events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Unstructured data in support conversations.

Do I need any special permissions or API keys to integrate Unstructured with Ayudo?

You will need an API key from Unstructured, accessible in your account settings. Ensure your key has permissions for data access and event management. Admin access may be required to generate this key. Ensure your credentials have access to data streams and event logs for full support automation capabilities.

Can I combine Unstructured with other apps in Ayudo workflows?

Yes! Unstructured works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Unstructured event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations by integrating key communication platforms.

What are some common use cases for Unstructured integrations with Ayudo?

Common use cases include auto-creating support tickets from Unstructured events, syncing customer data between Unstructured and support tools, triggering AI agent responses based on Unstructured activities, sending proactive support messages via voice/text agents, and updating Unstructured records after support conversations.

How does Ayudo's pricing model benefit me when integrating Unstructured?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Unstructured automation cost-effective as your support volume scales.

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