Vapi

Integrate Vapi with 2800+ apps and services

Supercharge your Vapi support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across your support channels.

Explore Triggers and Actions

New Conversation Started
Trigger new event when a voicebot starts a conversation.
Create Call
Starts a new conversation with an assistant. [See the documentation](https://docs.vapi.ai/api-reference/calls/create)
Update Assistant Settings
Updates the configuration settings for a specific assistant. [See the documentation](https://docs.vapi.ai/api-reference/assistants/update)
Upload File
Uploads a new file. [See the documentation](https://docs.vapi.ai/api-reference)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Vapi

Vapi quickly builds and deploys voicebots, crucial for enhancing customer support operations by streamlining communication and service delivery.

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Vapi

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Vapi integration in Ayudo?

To use Vapi integration in Ayudo, add the Vapi node to your workflow. Authenticate using an API key, found in Vapi's settings. You can create support tickets from Vapi events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vapi data in support conversations.

Do I need any special permissions or API keys to integrate Vapi with Ayudo?

You need an API key from Vapi, available in its settings under 'API Access'. Ensure your key has permissions for event management, customer data access, and voicebot configurations. Admin access may be required. Ensure your credentials have access to voicebot resources for full support automation capabilities.

Can I combine Vapi with other apps in Ayudo workflows?

Yes! Vapi works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Vapi event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively, making your workflows support-centric and efficient.

What are some common use cases for Vapi integrations with Ayudo?

Common use cases include auto-creating support tickets from Vapi events, syncing customer data between Vapi and support tools, triggering AI agent responses based on Vapi activities, sending proactive support messages via voice/text agents, and updating Vapi records after support conversations. Each action enhances support operations.

How does Ayudo's pricing model benefit me when integrating Vapi?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs, making Vapi automation cost-effective as your support volume scales.

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