Supercharge your Vida support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across channels.
Vida enhances customer support teams with AI phone agents, improving customer communication and service delivery efficiency.
To use Vida integration in Ayudo, add the Vida node to your workflow. Authenticate using API key credentials. You can create support tickets from Vida events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vida data in support conversations.
You'll need an API key from Vida, which can be found in Vida's settings under 'API Access'. Ensure you have permissions to access customer events and conversation data. Admin access may be required. Ensure your credentials have access to customer interaction data for full support automation capabilities.
Yes! Vida works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Vida event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance customer support by streamlining issue resolution.
Common use cases include auto-creating support tickets from Vida events, syncing customer data between Vida and support tools, triggering AI agent responses based on Vida activities, sending proactive support messages via voice/text agents, and updating Vida records after support conversations. These actions enhance support efficiency and customer satisfaction.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without extra costs. This makes Vida automation cost-effective as your support volume scales.
