To use Virifi integration in Ayudo, add the Virifi node to your workflow. Authenticate using your API key from Virifi's settings. You can create support tickets from Virifi events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Virifi data in support conversations.

You'll need an API key from Virifi, which can be found in the settings under 'API Access'. Ensure you have permissions to access document certification and customer data. Admin access may be required to set these permissions. Ensure your credentials have access to document and customer data for full support automation capabilities.

Yes! Virifi works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Virifi event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support operations.

Common use cases include auto-creating support tickets from Virifi events, syncing customer data between Virifi and support tools, triggering AI agent responses based on Virifi activities, sending proactive support messages via voice/text agents, and updating Virifi records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Virifi automation cost-effective as your support volume scales.