VisualPing Integration for Support Teams

Explore Triggers and Actions

New Alert Received

Trigger new event when a change alert is sent.

New Job Created

Trigger new event for each new job created.

New Job Event

Trigger new event for each new job event.

Delete Job

Delete an existing job by id. [See the docs here](https://develop.api.visualping.io/doc.html#tag/Jobs/paths/~1v2~1jobs~1%7BjobId%7D/delete)

Find Jobs

Find existing jobs using filters. [See the docs here](https://develop.api.visualping.io/doc.html#tag/Jobs/paths/~1v2~1jobs/get)

Get Job Details By Id

Get an existing job by id. [See the docs here](https://develop.api.visualping.io/doc.html#tag/Jobs/paths/~1v2~1jobs~1%7BjobId%7D/get)

Create A New Job

Creates a new job that will belong to a given user or workspace. [See the docs here](https://develop.api.visualping.io/doc.html#tag/Jobs/paths/~1v2~1jobs/post)

Update Job

Update an existing job. [See the docs here](https://develop.api.visualping.io/doc.html#tag/Jobs/paths/~1v2~1jobs~1%7BjobId%7D/put)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up VisualPing integration in Ayudo?

To use VisualPing integration in Ayudo, add the VisualPing node to your workflow. Authenticate using your API key from VisualPing's settings. You can create support tickets from VisualPing events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle VisualPing data in support conversations.

Do I need any special permissions or API keys to integrate VisualPing with Ayudo?

You will need an API key from VisualPing, available in your account settings. Ensure your API key has permissions to access monitoring events and alert configurations. Admin access is recommended to manage these settings. Ensure your credentials have access to VisualPing alerts for full support automation capabilities.

Can I combine VisualPing with other apps in Ayudo workflows?

Yes! VisualPing works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value VisualPing event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a support-centric workflow.

What are some common use cases for VisualPing integrations with Ayudo?

Common use cases include auto-creating support tickets from VisualPing events, syncing customer data between VisualPing and support tools, triggering AI agent responses based on VisualPing activities, sending proactive support messages via voice/text agents, and updating VisualPing records after support conversations.

How does Ayudo's pricing model benefit me when integrating VisualPing?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes VisualPing automation cost-effective as your support volume scales, enhancing support team scalability.

Integrate VisualPing with 2800+ apps and services

Explore Triggers and Actions

How it works

Popular App Usecases

About VisualPing

VisualPing

Integrates With

Frequently asked questions

Built by folks who built

AI That Works for Support Teams