wit.ai

Integrate wit.ai with 2800+ apps and services

Supercharge your wit.ai support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Intercom, and Slack to resolve tickets faster and automate customer conversations effortlessly.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Add Utterance
Add a sample utterance to train your app with an intent. [See the documentation](https://wit.ai/docs/http/20240304#post__utterances).
Create Entity
Creates a new entity with the given attributes. [See the documentation](https://wit.ai/docs/http/20240304/#post__entities_link)
Create Intent
Creates a new intent. [See the documentation](https://wit.ai/docs/http/20240304/#post__intents_link)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About wit.ai

wit.ai offers natural language processing for developers, enhancing customer support by enabling seamless communication and efficient service delivery.

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Frequently asked questions

How can I set up wit.ai integration in Ayudo?

To use wit.ai integration in Ayudo, add the wit.ai node to your workflow and authenticate using an API key. Create support tickets from wit.ai events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle wit.ai data in support conversations.

Do I need any special permissions or API keys to integrate wit.ai with Ayudo?

You need an API key from wit.ai’s settings, which requires access to manage events and data. Ensure you have admin permissions to configure integrations. This access ensures your credentials can handle wit.ai resources for full support automation capabilities.

Can I combine wit.ai with other apps in Ayudo workflows?

Yes! wit.ai works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value wit.ai event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, optimizing support workflows.

What are some common use cases for wit.ai integrations with Ayudo?

Common use cases include auto-creating support tickets from wit.ai events, syncing customer data with support tools, triggering AI agent responses based on wit.ai activities, sending proactive support messages via voice/text agents, and updating wit.ai records post-support conversations.

How does Ayudo's pricing model benefit me when integrating wit.ai?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent, not per ticket. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs, making wit.ai integration cost-effective as support volume scales.

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