Supercharge your Xata support workflows with Ayudo's AI-powered agents by integrating with Zendesk, Salesforce, and Slack. Resolve tickets faster and automate customer conversations with seamless AI agent interactions, delivering instant responses.
Xata is a branchable and scalable database service that enhances support operations by streamlining customer data handling and improving service delivery.
To use Xata integration in Ayudo, add the Xata node to your workflow and authenticate using your API key. You can create support tickets from Xata events, sync customer data, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Xata data in support conversations.
You'll need an API key from Xata, which you can find in Xata's settings under 'API Access'. Ensure your credentials have permissions to access customer data and event triggers. Admin access may be required for full support automation capabilities.
Yes! Xata works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Xata event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows keep your support operations efficient.
Common use cases include auto-creating support tickets from Xata events, syncing customer data between Xata and support tools, triggering AI agent responses based on Xata activities, sending proactive support messages via voice/text agents, and updating Xata records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Xata automation cost-effective as your support volume scales.
