Freshdesk
HubSpot

Freshdesk and HubSpot Integration

Connecting Freshdesk with HubSpot helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Freshdesk and HubSpot, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Get Associated Meetings
Retrieves meetings associated with a specific object with optional time filtering. See the documentation
Get Company
Gets a company. See the documentation
Get Contact
Gets a contact. See the documentation
Enroll Contact Into Workflow
Add a contact to a workflow. Only available for certain accounts. See the documentation
Create Task
Create a new task. See the documentation
Create Ticket
Create a ticket in Hubspot. See the documentation
Create or Update Contact
Create or update a contact in Hubspot. See the documentation
Create Lead
Create a lead in Hubspot. See the documentation
Create Meeting
Creates a new meeting with optional associations. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Freshdesk and HubSpot?

Pairing Freshdesk with HubSpot gives teams a unified flow where tickets meet contacts without manual copy paste. Every workflow is transparent with run history and error handling so your admins can trust the results. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, Build company profiles from support interactions Transform support tickets into sales deals

Connect
Freshdesk
and
HubSpot
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Freshdesk with HubSpot?

A straightforward win is Auto-generate tasks from support contact interactions. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a ticket is created in Freshdesk and then perform Get Contact in HubSpot?

Yes, you can set up a workflow so that when trigger new event when a ticket is created in Freshdesk, Ayudo carries out Get Contact in HubSpot. You control filters and field mappings so only the right events trigger the action.

Can we start from HubSpot and drive Create Contact in Freshdesk?

Absolutely. When trigger new event for each new or updated company in Hubspot., Ayudo can run Create Contact in Freshdesk so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Can we control which fields sync between Freshdesk and HubSpot?

Yes, you can pick the exact fields to move, set conditions, and choose one way or two way sync. You can also add filters by status or tags and decide who gets notified when changes happen.

What problems does connecting Freshdesk and HubSpot actually solve?

Bringing the two apps together removes manual updates and missing context so your team can move faster. Ayudo keeps critical records aligned and cuts down on app switching which improves response times, data quality, and accountability.

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