Freshdesk
HubSpot

Dual Ticket Management

Streamline your support workflow by automatically creating Freshdesk tickets from new HubSpot inquiries. This integration ensures timely responses to customer needs, enhances team collaboration, and keeps your support process efficient, so you never miss a chance to delight your customers.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Update Lead
Update a lead in Hubspot. See the documentation
Update Deal
Update a deal in Hubspot. See the documentation
Update Custom Object
Update a custom object in Hubspot. See the documentation
Get Meeting
Retrieves a specific meeting by its ID. See the documentation
Update Contact
Update a contact in Hubspot. See the documentation
Update Company
Update a company in Hubspot. See the documentation
Search CRM
Search objects like companies, contacts, deals, etc. See the documentation
Get File Public URL
Get a publicly available URL for a file uploaded via Hubspot form. See the documentation
Get Deal
Gets a deal. See the documentation

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations

Why

Freshdesk

+

HubSpot

= Perfect Match

When a new ticket is created in Freshdesk, a corresponding ticket is automatically generated in HubSpot, ensuring your sales and support teams are aligned. This seamless integration eliminates the risk of missed communications, enables comprehensive tracking of customer issues, and allows for faster resolution times. The result is enhanced team collaboration, improved customer service experiences, and a more streamlined ticket management process.

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