HubSpot and Intercom Integration

Explore Triggers and Actions

New or Updated Contact

New event for each new or updated contact in Hubspot.

New or Updated Company

New event for each new or updated company in Hubspot.

New or Updated Blog Post

New event for each new or updated blog post in Hubspot.

New Note Created

New event for each new note created.

New Form Submission

New event for each new submission of a form.

New Events

New event for each new Hubspot event. Note: Only available for certain Enterprise accounts.

New Engagement

Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events

New Email Event

New event for each new Hubspot email event.

New Email Subscriptions Timeline

New event when a new email timeline subscription is added for the portal.

Send Incoming Message

Send a message from a user into your Intercom app. here.

Send Message To Contact

Send a message to a contact in Intercom.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.

Reply To Conversation

Add a reply or a note to an existing conversation thread.

Create Note

Creates a note for a specific user.

Add Tag To Contact

Adds a specific tag to a contact in Intercom.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

CRM Intercom Contact Sync

Perfect sync between CRM and Intercom

Form Submission Intercom Bridge

Sync form submissions with Intercom

Deal Stage Customer Messaging

Message customers when deals progress

Company Intercom Sync

Sync company data with Intercom

Deal Progress Customer Updates

Update customers on deal progress

What can Ayudo do with Hubspot and Intercom?

Our HubSpot and Intercom integration bridges the gap between your marketing, sales, and customer support teams. Sync contacts, conversations, and engagement data in real-time to deliver personalized experiences at every touchpoint. Automate lead capture, streamline communication, and gain deeper insights into your customers’ journey—all within a single, powerful platform.

Frequently asked questions

What data syncs between HubSpot and Intercom?

The integration syncs contact information, conversation history, lead statuses, and custom properties between HubSpot and Intercom, ensuring both platforms have up-to-date customer data.

Can I automate workflows using this integration?

Yes! You can trigger HubSpot workflows based on Intercom events and vice versa, enabling automated lead nurturing, follow-ups, and support ticket management.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses encrypted data transfer and adheres to GDPR and other major data privacy regulations to keep your customer information safe.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup wizard guides you through connecting HubSpot and Intercom quickly and easily.

Will the integration affect my existing HubSpot or Intercom data?

The integration is designed to sync data without overwriting your existing records. You have full control over sync settings to prevent any unwanted changes.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Intercom?

Frequently asked questions

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