Intercom
Gmail

Intercom and Gmail Integration

Connecting Intercom with Gmail helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Intercom and Gmail, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Intercom and Gmail?

Intercom and Gmail rarely share context out of the box - Ayudo bridges the gap so conversations sync cleanly with emails. The integration respects rate limits and retries gracefully so the pipeline stays stable even at peak times. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, Send welcome emails to new users Send email alerts for new conversations

Connect
Intercom
and
Gmail
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Intercom with Gmail?

A straightforward win is Message customers from targeted emails. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event each time a new company is added. and then perform Create Draft in Gmail?

Yes, you can set up a workflow so that when trigger new event each time a new company is added., Ayudo carries out Create Draft in Gmail. You control filters and field mappings so only the right events trigger the action.

Can we start from Gmail and drive Upsert Contact in Intercom?

Absolutely. When trigger new event for each new email sent, Ayudo can run Upsert Contact in Intercom so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Is the sync one way or two way between Intercom and Gmail?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting Intercom and Gmail actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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