Intercom
Gmail

User Reply Email Notifier

Stay on top of user engagement by automatically sending email notifications through Gmail whenever there's a new reply in Intercom. This integration ensures you never miss important conversations, allowing for timely responses that enhance customer satisfaction and strengthen relationships.

When this happens...

New Reply From User
Emit new event each time a user replies to a conversation.

-

automatically do this!

Send Email
Send an email from your Google Workspace email account
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Explore Triggers and Actions

Triggers
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0
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Gmail

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Intercom

+

Gmail

= Perfect Match

When a user replies in Intercom, an email notification is automatically sent through Gmail to keep your team informed. This seamless integration eliminates the need to constantly check Intercom for replies, ensuring that your team can respond promptly and efficiently. By streamlining communication and reducing response times, the integration enhances customer satisfaction and improves team collaboration. The result is quicker resolutions, better customer engagement, and a more organized workflow.

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